Dual Motor Standing Desk

The Trandesk dual motor standing desk FAQ guide will help you know everything you need to know and understand about our high-quality dual motor standing desk.

Every aspect within this dual motor standing desk FAQ guide is very important including the product descriptions, shipment, warranty, care process, production, bulk orders, and other areas.

Before you go ahead with setting up your Trandesk dual motor standing desk, please go through this FAQ guide thoroughly. If you have any more questions, inquiries, or clarifications, please contact us through our support page.

1.     What Is A Dual Motor Standing Desk?

Dual motor standing desks are sit-stand desks that come with dual motors embedded in a rectangular box located above the leg column of the desk. The dual motor standing desk is designed in a way that it utilizes two smaller motors that fit within the width of the legs as opposed to using one single, but large motor.

 Figure 1: Trandesk Dual Motor Standing Desk

2.     What Is The Difference Between A Single Motor And A Dual Motor?

Single motor standing desk

• A single motor standing desk comes with one motor, which controls all the electrical functions of the desk
• The adjustable range for a single motor standing desk is between 73 – 123 cm
• The lifting speed of a single motor standing desk is about 20 mm/s
• The maximum load capacity of the single motor standing desk is about 220 lbs
• Suitable for over 70% of user heights

Figure 2: Image of a Single motor standing desk

Dual Motor Standing Desk

• A dual motor standing desk uses two motors to control the electric and lifting functions of the dual motor height adjustable electric standing desk
• The adjustable range for a dual motor standing desk is between 60 – 125 cm
• The lifting speed for a dual motor standing desk is about 20 -35 mm/s
• The maximum load capacity of the dual motor standing desk is about 300 lbs
• Suitable for a wide range of users; over 95% of user heights

Figure 3: Standing desk frame single motor

Figure 4: Standing desk frame dual motor

3.     How Long Does It Take To Assemble My Dual Motor Standing Desk?

From the feedback of our satisfied customers, we can conclude that the assembling of the Trandesk dual motor standing desk takes between 20 to 30 minutes. This is due to the fact that Trandesk has made the assembling process so easy by providing all you need for the assembling including the instructions. Also, the Trandesk dual motor standing desk comes pre-drilled which aids assembling.

4.     What Does The Dual Motor Standing Desk Warranty Include?

The dual motor standing desk warranty covers the workmanship and material flaws caused by normal circumstances during the warranty period. During the warranty period, Trandesk will take responsibility for repairs or replacement of the product or parts at no cost provided the flaw is a result of workmanship flaw under normal conditions or improper material flaws during the production stage.

5.     Is The Trandesk Dual Motor Standing Desk Certified?

Trandesk is all about quality as all our products, including the dual motor adjustable desk, are made to the highest standards thereby meeting and exceeding industry-leading certifications such as ISO certification, UL, and BIFMA certification.

Figure 5: Trandesk Certification

6.     Is The Trandesk Dual Motor Standing Desk Eco-Friendly?

Trandesk dual motor standing desk complies with the ISO eco-labeling best practices. Our materials are environmentally friendly and all desk parts can be recycled. Our dual motor standing desk tabletops are made from renewable sources, therefore, making them eco-friendly at the highest level. Also, the steel in the dual motor standing desk frame is designed to save energy and minimize CO2 emissions during the production process. No environmentally harmful substances are used in the production of the Trandesk dual motor height adjustable standing desk.

7.     What Makes Trandesk Up Down Desk Different From Those Of Other Competitors?

When it comes to a dual motor standing desk that is of great quality, certain things are necessary and must be given keen attention. These include:

• The weight of the frame
• The weight capacity of the desk
• The power of the motors
• The height range of the desk
• Height memory
• The speed
• The Noise level
• The legs

Trandesk’s dual motor standing desk is exceptional in all these areas and comes on top when talking about these features.

Other characteristics of Trandesk’s dual motor standing desk that makes it stand out including:

• The unique design of the Trandesk dual motor standing desk
• The A-grade materials used in the production of the Trandesk dual motor standing desk
• High-quality production in China
• A production capacity of 15,000 dual motor standing desks in a month for any single business
• Quality dual motor height adjustable desk at an affordable price

8.     What Is The Height Range Of The Trandesk Dual Motor Standing Desk?

The height range or adjustable range of the Trandesk dual motor standing desk is from 60 to 125 cm.

9.     How Much Weight Can The Trandesk Dual Motor Standing Desk Hold?

The maximum weight the Trandesk dual motor standing desk can hold is 300lbs.

10.    Is My Monitor Compatible With The Dual Motor Standing Desk?

When checking for compatibility of the dual motor sit-stand desk, you must ensure that the screw holes are present on the monitor. Also, check if the monitor sizes are of standard and meet 2.76″ x 2.76″ or 3.94″ x 3.94″.

11.    What Are The Trandesk Dual Motor Standing Desks Made Of?

The Trandesk dual motor standing desks are made of high-quality materials.

The dual motor sit-stand desk frame is made of SPCC steel, which is an industry-grade and commercial quality cold-rolled steel.

The desk tabletop is made of top-notch particleboard. The accessories are made of ABS materials. Finally, the pedestals are made of SPCC materials.

Figure 6: Trandesk A-grade materials

12.    What Is The Delivery Of The Trandesk Dual Motor Standing Desk Like?

All orders, including orders for Trandesk dual motor standing desks, are well packaged and delivered through shipping by freight. Once you place an order for the Trandesk dual motor standing desk, you are informed early enough before the delivery.

13.    Is There A Discount For Bulk Orders On The Trandesk Dual Motor Standing Desk?

Yes, there are discounts for bulk orders of Trandesk dual motor standing desks and we are excited to offer discounts on such bulk orders. Please fill out the form to receive a quote on your bulk order.

Figure 7: Packaging for bulk order

14.    Where Is The Dual Motor Standing Desk Produced?

All our products here at Trandesk, including the Trandesk dual motor standing desk, are produced in high-quality in China with the best hands in the industry working at maximum.

Figure 8: Trandesk Company in China

15.    What Other Accessories Does Trandesk Offer With The Dual Motor Standing Desk?

Trandesk offers an array of accessories, which you can use together with your Trandesk dual motor standing desk. This includes:

• Monitor Mounts
• Standing Desk Anti-fatigue mat
• Standing desk converters
• Office desk power strip

Figure 9: Trandesk Power Strip

16.    What Are The Features Of The Dual Motor Standing Desk?

• Comes with a powerful dual motor sit-stand desk frame
• Uses an industry-grade anti-collision system
• Assembly is very simple and fast; can take between 20 to 30 minutes
• Comes with ergonomic features to help keep you productive and healthy
• The adjustable frame width is 46” to 63”
• The depth of the dual motor standing desk sidebar is 23″
• The depth of the dual motor standing desk feet is 26”
• The Trandesk dual motor standing desk can support up to 300 lbs or 136 kg of weight
• The desk is designed to be moved by two motors built into the legs of the sit-stand desk
• Dual motor design means that they can lift more and are smooth to operate
• Comes with three preset memory controller, which is programmable
• Programmability: 4 preset buttons and memories with LED display
• Electrical Requirements: Input Voltage 100-240V AC
• Operating Power Consumption: 300 W
• Product weight of 40 pounds
• Comes with an anti-collision mechanism
• Standby power consumption of 0.1 W
• Comes with a 5-year warranty

17.    What Is The Load Capacity Of The Dual Motor Standing Desk Frame?

The load capacity of the Trandesk dual motor standing desk is about 100  kg

18.    What Is The Adjustment Speed Of The Dual Motor Standing Desk?

The Aesthetics of the Trandesk dual motor standing desk is excellent and has an adjustment speed of 1.5” per second

19.    Does The Trandesk Dual Motor Standing Desk Make Noise When Lifting?

With a combination of industry-grade materials and top-notch technology, Trandesk dual motor standing desk is built practically to help you maintain your focus using a sound intensity of less than 50 dB

20.    Does The Dual Motor Standing Desk Come With Preset Buttons?

Yes, the Trandesk dual motor standing desk comes with preset buttons on an LED display. It allows for 3 programmable settings of which you can make use of when changing positions or lifting the desk.

Figure 10: Trandesk Dual motor Standing desk buttons and presets

21.    How Stable Is The Trandesk Dual Motor Standing Desk?

Thanks to our cutting-edge technology, Trandesk dual motor standing desk is very stable and optimized for durability. The stability of the dual motor standing desk is dependent on the quality of our dual motor desk frame. All our desk frames are top-notch, heavy-duty, and industry-grade, which allows the dual motor standing desk to handle any weight without shaking or wobbling.

22.    I Am Experiencing An Error Code, What Should I Do?

If you are experiencing an error code on your Trandesk dual motor standing desk led display, the first step to troubleshoot is to re-initialize your dual motor standing desk. To carry out this, follow these steps:

• Disconnect the dual motor standing desk from the power source
• Plug it back in and wait for about 20 seconds
• Hold down for another 20 seconds
• Release the button
• Press down the buttons again for 20 seconds and keep doing that until you hear a beep.
• Beeping means it is now reset and the presets is deleted

If you are still having issues after re-initializing the desk, please contact us here.

23.    Does The Dual Motor Standing Desk Come With An Anti-Collision System?

Yes, the Trandesk dual motor standing desk comes with an industry-grade anti-collision system and anti-scratch system.

24.    Does The Trandesk Dual Motor Standing Desk Come With A Cable Management System?

Yes, the Trandesk dual motor standing desk comes with a cable management system to help organize your cables and cords so they don’t go flying around.

Figure 11:Trandesk dual motor standing desk cable management

25.    I Want To Purchase Trandesk’s Dual Motor Standing Desk For My Company, Where Do I Start?

Trandesk is happy to hear that you want to purchase the dual motor sit-stand desk for your company and we are willing to help you through all the processes. To begin your journey with Trandesk’s dual motor standing desk, please complete the form on the order page and our sales team will get started on your order of dual motor standing desk.

26.    Does The Dual Motor Standing Desk Come With Casters?

Yes, the Trandesk dual motor standing desk comes with casters to help move the desk around. If you are looking to move your desk frequently, then you should consider installing the casters on your dual motor adjustable desk. If you are not going to move your desk more often, then installing the casters can be deemed unnecessary.

Figure 12: Dual motor standing desk caster

27.    What Is The Best Way To Clean My Trandesk Dual Motor Standing Desk?

Cleaning your dual motor standing desk is important. To do this, ensure you make use of a damp, warm cloth. Before cleaning, please disconnect the desk from its power source. Once you are done cleaning the desk tabletop, allow it to dry completely before putting it back on or placing any electronic devices on it. Please do not make use of harsh abrasives or chemicals as they can have a serious adverse effect on the desk finishing of the dual motor standing desk.

28.    What About Amazon Sellers, What Services Does Trandesk Offer Them?

One of the ways Trandesk helps Amazon sellers is by organizing Amazon FBA logistics for the sellers. You don’t have to worry about organizing the products, we handle the organization and sending of the products directly into your Amazon warehouse. You would see a barcode label attached to the goods alongside the Amazon specifications. We also offer top-notch services such as First FBA logistics and Amazon FBA warehouse via FedEx, UPS, or DHL.

Figure 13: FBA Logistics Channels

Figure 14: FBA Label